MedcoBlue is dedicated to bringing exceptional service to our customers. We have a team of professionals ready to maintain your injector to keep it as effective as the day it was purchased. We service contrast injectors nationwide across the United States, and can offer depot repair to foreign clients. We offer no-commitment, no-hassle, one-off preventive maintenance, troubleshooting and repairs for any of our clients. We also can quote personalized all-inclusive agreements because we understand that some customers prefer not to have to go through the process of getting quoted for each time you have a service call or need a part. Whatever your solution is, we’ve got if for you at Medco Blue.
Annual Service Contract (ASC)
- Equipment management program and documentation.
- Inspection and performance verification services.
- Inspection and testing of outlets.
- Biomedical engineering professional consulting.
- Inspection stickers, asset sticker, and report submission.
- Discount on parts and accessories during contract period.
- Priority shipping on parts and accessories during contract period.
- Service loader option available (Subject to availability).
- Pre-contract equipment evaluation. (Fee waived when contract is signed)
- Annual on-site preventive maintenance visit for duration of agreement
- Labor, travel, and PM kit is included.
A comprehensive and systematic inspection and servicing, including testing, cleaning, replacement of worn gaskets, mechanical lubrication and adjustment, operational and electrical safety tests, and calibration to factory specifications. All service visits and annual preventive maintenances come with a field service report for your records.